Frequently Asked Questions
Help & Advice at Hop Union
Here are some of the most frequently asked questions we receive about our Shop, Services and Brewery. So whether you're buying beer online, looking to supply Hop Union at your bar or restaurant, or visiting the taproom, you'll find the answers here.
If you can't see what you're looking for, then don't hesitate to drop us a line. We'll be glad to assist.
SHOP
Questions about ordering beer, shipping times, or after checkout procedures? This page contains all of the information you need to know while shopping with Hop Union. We go from order to delivery so that your beer arrives safe and sound.
SHOP NOWWe brew a wide variety of craft beers, from traditional cask ales and stouts to lagers, IPAs, and seasonal specialities.
Yes, we offer trade accounts for pubs, bars, and businesses looking to stock our beer. You can apply through our Trade page.
Keep your cans or bag-in-box beer cool, upright, and away from direct sunlight. For the freshest flavour, we recommend enjoying it within three months of purchase.
We do! Our merchandise range includes branded glassware, clothing, and accessories, perfect for any Bristol brewery fan. Visit the shop to see what’s available.
SERVICES
Whether you want to fill Hop Union in your pub, bar or need cellar/installation assistance, or you're interested in our trade offers. You will find all the information you need here. We like to work with pubs, bars and other businesses who share our passion for good beer.
VIEW MOREYes, as well as free local delivery within Bristol, we also offer nationwide shipping for our canned beers.
Absolutely. You can choose our same-day collection option to pick up your order directly from the brewery.
We accept most major payment methods, including Visa, Mastercard, Maestro, Apple Pay, and Google Pay.
If your order arrives damaged or faulty, please contact us and we’ll arrange a replacement or refund as quickly as possible. Any clothing or accessories must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
BREWERY
Want to know how we brew, what's in the taproom, or how to come see us in Brislington? This is the place. Find out what it's like behind the brewery, how we do what we do, and what makes up the beers we brew.
VIEW OUR BREWERYYes, we regularly host events at our taproom, including tastings, live music, and guest food vendors. Keep an eye on our Events page for upcoming dates.
Yes, sustainability is at the heart of what we do. We use Bristol’s natural water, power our brewery with solar energy, and repurpose brewing waste for cattle feed and fertiliser.
Yes, our taproom can be booked for private parties, corporate gatherings, and special occasions. Get in touch with our team to discuss availability and pricing.
Yes! Friendly, well-behaved dogs are always welcome in our taproom, we even keep a few treats behind the bar for them.
Still Need a Hand?
If your question hasn’t been answered above, our team’s here to help. Hit the button below to get in touch and we’ll get back to you as soon as we can.